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Wednesday, April 01, 2009

Headstrong Recognized as Best Mid-sized BPO Company of the Year

Photo shows Don Felbaum, Head of the ICT Committee of the American Chamber of Commerce of the Philippines, awarding the trophy for Best Mid-sized BPO Company of the Year to Nora Terrado, Headstrong Philippines president.

Global IT services firm Headstrong Philippines was recently awarded as Best Mid-sized Business Process Outsourcing (BPO) Company of the Year at the third International ICT Awards Philippines 2009 organized by the Canadian Chamber of Commerce of the Philippines and Business Processing Association of the Philippines (BPA/P).

Headstrong Philippines competed against four other finalists for the award.

“The Philippines has truly become the BPO destination of choice for software services, which we will ensure, as a company, to maintain by further strengthening and developing our unique differentiators and core processes and by consistently delivering value to our clients,” said Nora Terrado, Headstrong Philippines president. “This award recognizes our commitment to fulfill our mission to help our clients improve their business performance with better and more relevant service and at the same time further drive growth in the company.”

The criteria for the award include the size and growth in revenue and employees; size, quality, and diversity of its international clients; depth and breadth of competencies through industry recognitions and certifications; management capabilities reflected by the accomplishments of the company’s top leaders; involvement in corporate social responsibility initiatives, and strong evidence from industry and other stakeholders supporting the International ICT industry in the Philippines.

Headstrong has 25 years of experience and a rich James Martin and Co. heritage of proven methodologies and program management capabilities that they leverage in servicing their clients around the world in optimizing their business and technology initiatives. Composed of 500 technology practitioners and 150 process experts, Headstrong Philippines delivers a range of strategic and tactical advantages in systems integration, application development, BPO, and onshore/offshore management services.

The company has obtained the ISO 9001:2001 and was assessed as CMMi Level 3. Headstrong is further recognized as one of the top 100 outsourcing leaders by the International Association of Outsourcing Professionals and awarded with the Pioneer Cyberservices award by CICT in 2006.

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