SAN PABLO CITY, Laguna - The Social Security System has started an extensive upgrading of its information technology facilities to make it run applications faster and handle more transactions, a top official said.
SSS President and Chief Executive Officer Romulo Neri said SSS has been acquiring new hardware as part of a major mainframe overhaul, which the pension fund expects to complete by the second quarter of 2009.
He said the improvements would result in upgraded software applications, which include programs such as contribution posting, online inquiry and benefit claims processing.
“This is a big boost to SSS operations. It enables us to keep up with a growing membership, which is about 28 million at present,” Neri said.
“One immediate effect in the foreseeable future is self-service capabilities in which members can remit contributions, get quick confirmation of posted payments and check easily their eligibility for loans and benefits without going to an SSS office,” he said.
Neri and other senior SSS officials motored to San Pablo, a major industrial center south of Manila, to inaugurate a major IT facility and confer with big employers on SSS-related matters.
With a new computer system, SSS can start modifying its current applications and incorporate new features, such as the self-service capabilities, with an improved business recovery system in place to protect members’ data from loss or damage due to man-made or natural disasters such as fires and earthquakes.
Neri said SSS is also acquiring new high-powered servers to prevent downtimes or temporary stoppages, which were recurring problems in the old system due to the aging equipment and the increasing volume of transactions.